Our Promise to You
We understand that your home is your biggest investment and the main reason people hire a furnace cleaning company is to have a clean and safe home. We offer this guarantee because ultimately, we don’t focus on the business transaction between you and us; we are much more interested in building a long-standing relationship with you based on a mutual trust and honesty.
1. Furnace Cleaning Services Guarantee
If you are not satisfied with our furnace cleaning*, let us know within 24-48 hours and we will re-clean your entire HVAC system for FREE. If we cannot clean to your satisfaction, we will refund your money up to 100%.
This unconditional money-back guarantee was created to back up our claim and goal of always offering you the highest-quality furnace cleaning in the business. We believe you’re entitled to nothing less.
*Incomplete cleanings at the request of the client are excluded from this guarantee
2. Products Guarantee
All Indoor Air Quality and HVAC products and parts are backed by a one-year manufacturer’s warranty*. For more information, contact us at 403-531-6181.
*Labor and installation services are not covered under the manufacturer’s warranty
3. The “No Bait n’ Switch” Guarantee
We guarantee straight forward pricing that is free of sales gimmicks and/or hidden costs. We advise you about the price on required services up-front; your work order is then e-mailed to you prior to your appointment so you can review the paperwork, prices and services your are getting.
4. Professional Technicians – Advanced Training Guarantee
Our reputation and credibility are built on providing professional HVAC Cleaning services delivered by SAIT-trained technicians who attend an on-going training and certification through HVAC industry suppliers and SAIT. All out technicians are bonded and insured.
5. Property Protection Guarantee
All property such as lawns, shrubbery, carpeting, floors, walls, furniture and door frames are protected. In the unlikely event of damage, property will be replaced and/or repaired. Protective shoe covers and drop sheets will be used on all work and traffic areas.